Parties must be booked at least two weeks (14 days) in advance.

A 50% non-refundable deposit is required to confirm your booking.

Cakes will only be ordered upon receipt of deposit.

Your booking is only confirmed on receipt of your written acceptance of quote via e-mail or fax, together with your proof of deposit payment.

Should your party be booked during the same week of the party, full payment is required, either EFT or Cash deposit when making your booking.

No cheque deposits accepted, as the 14 day clearing period prevents purchasing of stock.

The balance due must reflect in the account 2 days prior to your party. No Cheques Accepted.

Setting up of party table will only be done if time allows for it and if party packs and accessories are ordered with the décor.

Should décor only be taken and set-up is required a Set-up fee will be charged.

Final Numbers for guests should be confirmed 10 days prior to your party.

Collection time for party goods will be discussed on delivery, all tables, legs and chairs must be stacked and ready at point of collection.

Fabric to be placed in a dustbin bag at the same collection point.
No Collections or Deliveries on Sundays or Public Holidays, unless at a venue and/or prior arrangements have been made.

Collections Saturday afternoons before sunset.

Sunday or Public Holiday parties will be delivered on the day prior to the party, prior arrangements have been made.

It will be the responsibility of the client to ensure that goods are well kept until collection.

Please take care when using candles and sparklers as these damage the table cloths and covers and will be charged for at full replacement rate.

Any goods damaged will be billed at full replacement value and is payable immediately at the following replacement costs: Chair covers @ R100, Table Cloth R100, Cake Table Cloth R77, Banner R550, Flags R400 & Photo Board R900

Please keep Photo Boards out of the rain and off wet grass.

Please advise should you wish to do any crafts as paint etc may damage the material

If a party is outside the franchise area, a fee (AA rate) will be charged for delivery and collection.

If décor package is not required but individual items, a fee (AA rate) will be charged for delivery and collection.

Please ensure that the party area is cleared and ready for set-up when we arrive.

Themes and accessories may deviate from the photographs reflected in the albums and on the website.

Prices are only valid for 30 days from date of quotation.

The above themes and accessories are subject to availability from the suppliers and/or from head office.

All changes must be in writing and confirmed telephonically.

Business hours vary from franchise to franchise.